Silver

How did this:

Thanks for your e-mail regarding 'Torchwood - Children of Earth'.

We appreciate that you were unhappy that Ianto Jones was killed off.

It is rightly heartbreaking for Ianto to die in this season of 'Torchwood'. We had established that its characters are involved in dangerous, life threatening work and that the myth of 'Torchwood' is that its people 'die young'. Ianto's death is particularly poignant and right for the story because it puts great pressure on the character of Captain Jack. Captain Jack has to pay the ultimate price, given the sins of the past and his own tragic immortality.

We do acknowledge your concerns, however, and we'd like to assure you that we've registered your complaint on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Regards

BBC Complaints

In any way equate to this:

Dear BBC,

I sent a complaint over two weeks ago and never received a reply, despite indicating via the drop down menu that I required one.

My complaint addressed issues of homophobia and misinformation regarding the recent BBC miniseries ‘Torchwood: Children of Earth’, mainly the insinuation that sexuality has its own unique ‘scent’ (Day Three; the character of Clem apparently ‘smells’ that another character is in a homosexual relationship) and the omission of other such complaints from the monthly complaint report published by the BBC on the main website.

I am disappointed by this lack of response and consideration by the BBC, particularly as they are a non-optional public service who draw large audiences to their programming and content. It concerns me that this comment regarding homosexuality having a ‘scent’ has not only gone unexplained, but was also actually aired on prime time television as well as my complaint about it being evidently ignored.

I hope you can provide me with an acceptable explanation for the omission of such complaints from the monthly reports, as well as informing me what it is about homosexuals or bisexuals that smells different from heterosexual people that would justify the use of this ridiculous idea.

Yours,

If you don't get a fic update later, it's the BBC's fault. I shall send them another message, and keep sending them until I get an informed response.